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Parent Access - FAQs |
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| Q: | Can anyone surfing the web see my students’ information? |
| A: |
No, the information is protected by
a firewall, and each parent has a unique username and password. |
| Q: | What do I do if I have forgotten my login or password? |
| A: | E-mail parent@district87.org |
| Q: |
If I have students enrolled in more
than one school in District 87 will I have more than one login and password? |
| A: |
No, completion of the application
form, will give you access to all of your currently enrolled students. |
| Q: |
My student has a login
and password, but they have forgotten it, how can they get it? |
| A: |
All teachers
have access to view and report on the student's login and password
for the grading system. Please have your student contact one
of their teachers. |
| Q: | Why are the times on the schedules different than when my elementary student actually goes to a subject? |
| A: | For elementary students, schedules are for information only, they are not the order in which the student has those classes. |
| Q: |
How long after I apply will it take
before I can access the system? |
| A: |
We are
doing everything possible to return the login, password and documentation within
1 week after receiving the application. |
| Q: | I use AOL as my internet provider, but the program will not open, what should I do? |
| A: |
1. Connect to the
internet using your AOL connection.
2. Once you are
connected, minimize your AOL window.
3. Open up Internet
Explorer or Netscape in a different window.
4. Connect to
http://parent.district87.org through the new window.
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| Q: | I have a BJHS student enrolled in a class that also receives credit at BHS (foreign language or Algebra), but I can only see the grade, but not the gradebook assignments. How do I see the gradebook assignments for that class? |
| A: | The school whose grades are displayed is listed at the top of the screen. The gradebook assignments (if available) will be displayed via the high school gradebook. Change the school using the drop down menu and then click on the grade link. |
| Q: | Can I change my password or login for this website? |
| A: | Yes. Use the "Account Info" button at the top of the screen. This will open another screen that will allow you to update your password or login. You will need to enter your current password to make the change. |
| Q: | When I type my login and password in nothing happens? |
| A: | The computer you are using may have a pop-up blocker installed. Use whatever method that software requires to allow pop ups for this site. One method that will bypass most pop up blockers is to hold down the Ctrl key on your keyboard and then click the Login button. |
| Q: | Can I change my email address that is in the system? |
| A: | Yes. Use the "Account Info" button at the top of the screen. This will open another screen that will allow you to update your email address. You will need to enter your current password to make the change. |
| Back to Parent Access | |
