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Email Issues and Best Practices
Every District 87 Distributed computer comes an email client that
can be used to access District email. On PCs it is Outlook
2003 on Macs it is either Outlook 2001 or Entourage 2004. In
addition to these clients there is a website:
http://mail.district87.org
that can be used to access email from within the district and even
from home. If for some reason your email is not working,
please use the website listed above to browse and send email till
the problem is fixed by Technology. Below is some basic
information for each platform. If you need more help using
Outlook or Entourage please see the
Self Help
website for more specifics over all email clients offered in
District87 (Note: We only offer support for the clients
listed. Any other client is not supported and may not work
when it comes to connecting to the District's Email Server.
The only supported way to access email from home is through the
web).
Outlook 2003
During the Summer of 2005 Outlook 2003 was deployed
to all computers across the district. This was an update from
Outlook 2000 that was on all previous machines. Outlook 2003
added the ability to better connect and reconnect to the Email
Server when it was having problems and it also added a much
different look than what was available in Outlook 2000. If you
are missing a shortcut to Outlook 2003 you can always find it in
your Start Menu at the following location:

Email Tips
Here are a few things you should know about email.
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If you receive emails that said you sent an
email message to "person X" and you didn't, simply ignore it.
Most likely this is just someone else who had/has a virus and
was using your email address. If your computer is randomly
sending out emails addresses you will be notified by technology
of the issue.
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Save yourself some time and check out this
email hoax website.
You might want to check that out before you delete that file
from your computer because you read in an email it is a virus.
If you have any questions about the legitimate nature of any
email please talk to technology.
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Check your !Spam and Junk Email Folder in
Outlook 2003. The !Spam folder is email detected by our
Anti-Spam software and it is automatically moved there.
Junk Email Folder is where Outlook 2003 moves email it thinks is
junk. For more detailed information about Spam see the
Anti-Spam section in Procedures.
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If you have Auto-Archived turned on it will move
archived email to your LOCAL COMPUTER and if something
would happen to your computer it would be lost. Please
contact technology if you are having a problem with this.
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